SMS Square is the most complete, multiuser & multimodem Linux web based SMS Server Solutions for mass SMS Broadcast with Sender-ID masking, SMS Autoresponder, Scheduled SMS, SMS Polling, SMS Ordering, SMS Complaint Management, SMS Marketing & CRM System.
Customer are at the heart of every business, how the people who keep your company afloat are treated. That's what customers do, they pay your wages.
But too often we see customers as a nuisance, as difficult, even as incidental to the business.
We all go back to the people and places who make an effort, extend themselves and create some kind of connection with us. When we have been well 'managed' we become good customers. Because loyalty and trust are built, dealing with those who treat us well is something we look forward to and appreciate.
So how to create good, healthy customer relationships? SMS Square – the professional customer care. With SMS Square, you can set your own standard in term of customer touch. It is a revolutionary customer care that gives a difference touch to each customer that you encounter. Customers will feel that you are as close as a back seat passenger to take care of them.
SMS Square designed to serve as your corporate message gateway. Just like an email system, SMS Square provides additional Customer Care features to your entire corporation, helping businesses to solve communication problems and gain business advantage.
To run SMS Square you will need a server with dual core processor, 1Gb RAM, 40Gb harddisk, ethernet, DVD. And GSM modem compatible such as iTegno 3000, iTegno 3800, Baiyi T-181, Keylink II, Wavecom Fastrack.
| Arcle SMS SQUARE |
BASIC US$150 |
PRO US$250 |
PLATINUM US$350 |
| PRICE & FEATURE COMPARISON |
| PHONEBOOK MANAGEMENT |
BASIC |
PRO |
PLATINUM |
| Unlimited Phonebook |
x |
x |
x |
| Phonebook Grouping |
x |
x |
x |
| Upload Phonebook from CSV |
x |
x |
x |
| Phonebook Filtering |
|
x |
x |
| Sortable |
|
x |
x |
| Backup to CSV |
|
x |
x |
| Upload Phonebook with grouping |
|
x |
x |
| Phonebook Ownership (make private) |
|
|
x |
| Share Phonebook Ownership with owner's user group |
|
|
x |
| Phonebook Group Ownership (make private) |
|
|
x |
|
| SMS SENDING |
BASIC |
PRO |
PLATINUM |
| SMS Personal |
x |
x |
x |
| SMS Group(s) Broadcast |
x |
x |
x |
| SMS Personal from Private phonebook |
|
|
x |
| Multimodem Support (up to 4 modems per server) *Custom Based |
|
|
x |
| SMS Group(s) Broadcast from private phonebook group |
|
|
x |
| SMS Upload from CSV (unique message for each number) |
|
|
x |
| Sender ID Capabilities *Custom Based |
|
|
x |
|
| SMS SCHEDULING |
BASIC |
PRO |
PLATINUM |
| One-time only |
x |
x |
x |
| Re-occurrence (periodically) |
|
x |
x |
|
| STATUS REPORT |
BASIC |
PRO |
PLATINUM |
| Filtering |
x |
x |
x |
| Detail Filtering |
|
x |
x |
| Backup to CSV |
|
x |
x |
| Status Report Detail with direct re-send |
|
x |
x |
| Private Status Report |
|
|
x |
| Admin / Full Status Report |
|
|
x |
|
| SMS INBOX |
BASIC |
PRO |
PLATINUM |
| Unlimited Inbox |
x |
x |
x |
| General Inbox |
x |
x |
x |
| Order Inbox |
x |
x |
x |
| Complaint Inbox |
x |
x |
x |
| Backup to CSV |
|
x |
x |
| Display inbox only private & general phonebook |
|
|
x |
| General Inbox replies tracking |
|
|
x |
|
| USER MANAGEMENT |
BASIC |
PRO |
PLATINUM |
| Unlimited User |
x |
x |
x |
| Access Control List (ACL) |
x |
x |
x |
| User Grouping |
x |
x |
x |
| User Group Editing |
|
x |
x |
| User Group ACL |
|
x |
x |
|
| AUTORESPONDER |
BASIC |
PRO |
PLATINUM |
| Text SMS Reply |
x |
x |
x |
| Send e-mail response |
x |
x |
x |
| Execute Command |
x |
x |
x |
|
| POLLING / SURVEY |
BASIC |
PRO |
PLATINUM |
| Unlimited Polling |
x |
x |
x |
| Broadcast polling only to private & general group |
|
|
x |
|
| AUDIT TRAIL |
BASIC |
PRO |
PLATINUM |
| User Login Record |
|
|
x |
| Audit Trail Report (tracking all activities, except SMS) |
|
|
x |
| Backup to CSV |
|
|
x |
|
| MISCELLANEOUS |
BASIC |
PRO |
PLATINUM |
| Message Board |
x |
x |
x |
| Who's Online + Chat |
x |
x |
x |
| Sitemap |
x |
x |
x |
SMS Square allows you to interface directly with any back office system, such as SAP, PeopleSoft, Oracle, AS400, DB2, SQL2000 databases. Yet all the security matters are well taken care of. You can set the security to allow only registered user to access, or with valid verification code, or subject to manager approval before sending.