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In today business world, taking a good care of the customer is not simply a priority but it is do or die. Any unhappy customer can easily click on the internet and find your competitor next door. This is the reality! Customer no longer has to depend on sole vendor but enjoying fierce competition. Customer has very little brands or products loyalty but more toward what the new products have to offer. The only difference between you and the guy next door might only how good your care to them.
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So how to differentiate from others? SMS Square – the professional customer care. With SMS Square, you can set your own standard in term of customer touch. It is a revolutionary customer care that gives a difference touch to each customer that you encounter. Customers will feel that you are as close as a back seat passenger to take care of them. |
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Instance Message Center
You can turn SMS Square become your instance message gateway. You can share certain information such as newest product, available inventory, delivery time, closest shop in town, available schedule, etc to be retrieved by your customers, salesperson, and alliance partners via their mobile phone. Now, it can be retrieved from anywhere in the world without login to internet but only via mobile phone. You can bring your organization into a complete difference level.
SMS Square message center allows you to interface directly with any back office system, such as SAP, PeopleSoft, Oracle, AS400, DB2, SQL2000 databases. Yet all the security matters are well taken care of. You can set the security to allow only registered user to access, or with valid verification code, or subject to manager approval before sending, etc. |
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| General Features |
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Hardware Requirement |
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| Personal |
Send a personal message, greeting, birthdays, anniversary, etc. to friends, associates, members, etc. without having to do anything. Let SMS Square takes care of it all.
How about remembering your mother birthday? Your friends? With all the daily routine and hussle? No way. But with SMS Square, it doesn't have too. SMS Square shall remember them for you. It will send all the greetings for you automatically. If necessary, you can set it to be sent at 7:00am so that you will be the first one to greet them 'Happy birthday'. Sounds good? Of course, maintaining a good relation is indeed a good thing.
Schedule Messaging Application
- Send Birthday Anniversary Greeting
- Send Daily/Weekly/Monthly
- Complete Sent/Received Log
- Stored Unlimited Messages
- Allows Password Protection |
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| Customer References |
SMS Square designed to serve as your corporate message gateway. Just like an email system, SMS Square provides additional Customer Care features to your entire corporation.
Regardless of your business nature, whether in Hospital, Car Dealership, Car workshop, Insurance company, restaurants, customer care, etc., SMS Square can become your professional customer care.
Our customer references will show that SMS Square is helping businesses to solve communication problems and gain business advantage, here are some of the list:
Intel Indonesia Corporation
PT. Valbury Asia Futures
PT. Mulia Intipelangi - Mal Taman Anggrek
PT. Sun Star Motor
PT. Asli Motor
PT. Gracindo
PT. Indravosta
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- Pentium III 800 mhz
- Memory 512Mb
- Hard Disk Space 100Mb
- 100 Base-T Ethernet Card
- DVD ROM
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| iTegno 3000 GSM Modem |
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| Appointment |
With SMS Square, you can remind customer of their appointment. User can set unlimited workflow to ensure the customer be reminded of the appointment. The following is the sample customer care that you can use
1. The second after the appointment is set.
- Mr. Richard, your appointment with Dr. Howard is set on Tuesday, Aug 6, 2005 at 15:30 at Siloam hospital. You can reach us at (021) 279-4500 from 7:00-21:00
2. One day before the appointment
- Mr. Richard, Dr. Howard is expecting you tomorrow at 15:30 at Siloam Hospital.
3. Earlier in the morning at 7:00am.
- Dr. Howard is expecting you today at 15:30. For any assistant please call us at (021) 279-4500 at Siloam Hospital.
4. One hour prior to the appointment
- Dr. Howard is waiting for you in an hour. Please don't forget to bring along your lab results.
Appointment Application
- Allows Multiple Appointments
- Shares Appointment Book w/ Others
- User-defined Reminder Message
- Instance Appointment Query
- Complete Appointment Reporting
- Appointment Tracking
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Thanks for your interest to our products and services. If you have any further inquiries, please fill in the form below and we will gladly response to your question as soon as possible.
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